Shipping & Age Verification Policy
Age verification is checked automatically at checkout using Veratad Technologies' AgeMatch Solution. In the event that the system is unable to verify you, we will ask for a photo ID. To avoid this and the delay in shipping your items, please use a birthdate that matches the person the items are being billed to at checkout. Orders will not be shipped until age verification has been completed. If you are have any questions about this process please email us at: CustomerService@vaperistas.com
Please expect delays due to COVID-19 and the Holiday Season.
- Shipping within the US is free for orders over $100
- USPS First Class - $10 to $75
- USPS Priority - $75 to up
- All US orders are shipped using USPS or UPS, which include tracking.
- Typical transit times are:
- USPS First Class
- USPS Priority Mail
USPS Priority Mail Express (1-2 Business Days)
- The day the shipping service receives the package, as well as Saturdays and Sundays are not considered business days by the shipping services.
*Shipping times are not guaranteed by USPS and may be delayed due to errors on part of the shipping service or holidays when the post office is closed, which are not under our control. We attempt to get packages shipped as soon as possible but we cannot control the courier service's ship times once the package has been dropped off. We are unable to refund shipping fees or compensate due to USPS not delivering on the expected date. Please be aware that these ship times are often longer during busy times of the year like Black Friday and the holidays. On the holidays listed below the post office is closed, all shipments will be shipped when the post offices reopen.
Friday, January 1 (New Years Day)
Monday, January 18 (Martin Luther King Jr. Day)
Monday, February 15 (President’s Day)
Monday, May 31 (Memorial Day)
Monday, July 5 (observed Independence Day*)
Monday, September 6 (Labor Day)
Monday, October 11 (Columbus Day)
Thursday, November 11 (Veterans Day)
Thursday, November 25 (Thanksgiving Day)
Friday, December 24 (observed Christmas Day)
- All International orders are shipped using either USPS or DHL, which include tracking.
- Typical transit times are:
USPS First Class (7-21 Business Days)
USPS Priority Mail (6-10 Business Days)
DHL Worldwide (3-8 Business Days)
- USPS shipping times are not guaranteed and may be delayed due to errors on part of the shipping service.
NOTE TO INTERNATIONAL BUYERS: ORDER AT YOUR OWN RISK!
Please make sure are familiar with your country's e-liquid and e-cigarette customs / importation laws before ordering from Vaperistas. We will not be held responsible for orders seized by customs, and we will not falsify customs forms to accommodate any orders. Customs forms will be marked honestly, with accurate product descriptions and value detail in accordance with US Federal law. Additionally, International orders may be subject to import taxes and duty fees that the customer will be responsible for paying. Any orders returned to us will be charged a 3% restocking fee.